Terms of Service

Terms of Service

Effective Date: 7-19-23

These Terms of Service ("Terms") govern your use of the marketing software and services provided by Podavinci LLC (referred to as "the Company," "we," "our," or "us"). By accessing or using our marketing software and services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our marketing software and services.

Account Registration and Access

1.1. Eligibility: By creating an account with us, you represent that you are at least 18 years old and have the legal authority to enter into these Terms.

1.2. Account Information: You are responsible for providing accurate and up-to-date information when creating an account. You must safeguard your account credentials and promptly notify us of any unauthorized use or security breach.

1.3. Account Suspension or Termination: We reserve the right to suspend or terminate your account at our discretion, without prior notice, if we believe you have violated these Terms or engaged in any prohibited activities.

Use of Our Marketing Software and Services

2.1. License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our marketing software and services for your internal business purposes.

2.2. Prohibited Activities: 

You agree not to:
a) Use our marketing software and services for any illegal, unauthorized, or unethical purposes.
b) Upload, transmit, or distribute any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
c) Interfere with or disrupt the integrity or performance of our marketing software and services or the associated servers and networks.
d) Attempt to gain unauthorized access to our marketing software and services, user accounts, or any other systems or networks.
e) Reverse engineer, modify, or create derivative works of our marketing software and services, or attempt to derive the source code.
f) Use our marketing software and services to send spam, unsolicited messages, or any form of unauthorized advertising.

2.3. Data Ownership: You retain ownership of any data or content you upload or provide through our marketing software and services. We do not claim ownership over your data; however, we require certain rights to use and process your data as outlined in our Privacy Policy.

2.4. Third-Party Services: Our marketing software and services may integrate with or provide links to third-party services. Your use of third-party services is subject to their respective terms and policies, and we are not responsible for any actions or omissions of third-party providers.

2.5. Service Modifications: We reserve the right to modify, suspend, or discontinue any part of our marketing software and services at any time, without liability or prior notice.

Payment and Subscriptions

3.1. Pricing: The pricing for our marketing software and services is described on our website or other applicable documentation. We reserve the right to change our pricing and introduce new fees or charges upon reasonable notice.

3.2. Payment Terms: You agree to pay all fees and charges associated with your use of our marketing software and services. Payments are due according to the billing cycle selected at the time of purchase.

3.3. Subscription Renewal: Unless you cancel your subscription before the renewal date, your subscription will automatically renew for the same period and be billed at the then-current price.

3.4. Refunds: We may provide refunds or credits at our discretion, subject to the terms outlined in our refund policy, if applicable.

Intellectual Property Rights

4.1. Ownership: We retain all rights, title, and interest in and to our marketing software and services, including any intellectual property rights. These Terms do not grant you any ownership or rights to our intellectual property.

4.2. Use of Marks: You may not use our company name, logos, trademarks, or other proprietary information without our prior written consent.

Confidentiality

5.1. Confidential Information: During your use of our marketing software and services, you may have access to confidential information. You agree to keep such information confidential and not disclose or use it for any purpose other than as necessary for your authorized use of our marketing software and services.

5.2. Exceptions: The obligations of confidentiality shall not apply to information that is publicly available or becomes known to you through other lawful means.

Disclaimer of Warranties and Limitation of Liability

6.1. Disclaimer: Our marketing software and services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. We do not warrant that our marketing software and services will be error-free, uninterrupted, or secure.

6.2. Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our marketing software and services, regardless of the cause of action.

Indemnification

You agree to indemnify, defend, and hold harmless Podavinci LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our marketing software and services or your violation of these Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of North Carolina. Any disputes arising under or in connection with these Terms shall be resolved through arbitration in accordance with the rules of American Arbitration Association, held in Charlotte, North Carolina. The language of arbitration shall be English.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes to these Terms will be reflected on our website with a revised effective date. Your continued use of our marketing software and services after the posting of any changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns regarding these Terms or our services, please contact us at support@convertpods.com.
By using our marketing software and services, you signify your acceptance of these Terms. If you do not agree to these Terms, please do not use our marketing software and services.

Privacy Policy

Privacy Policy

Effective Date: 7-19-23

This Privacy Policy governs the manner in which Podavinci LLC (referred to as "the Company," "we," "our," or "us") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of our marketing software and services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our marketing software and services, you consent to the practices described in this Privacy Policy.

Information we collect

We may collect personal information from you when you visit our website, register for an account, or use our marketing software and services. The types of personal information we may collect include:

1.1. Contact Information: This may include your name, email address, phone number, and mailing address.

1.2. Account Information: When you create an account with us, we collect information such as your username, password, and any other details you provide to us.

1.3. Payment Information: If you make purchases or subscribe to our services, we collect payment details, including credit card information, to process transactions securely.

1.4. Usage Information: We may collect information about how you interact with our marketing software and services, including the features you use, the campaigns you create, and other actions you take.

1.5. Communication Information: If you contact us or communicate with us through email, chat, or other means, we may collect the content of those communications and any information you provide.

How we use collected information

We may use the information we collect from you for the following purposes:

2.1. To provide and improve our marketing software and services: We use your information to deliver and personalize the software and services you request, enhance your user experience, and improve the functionality and performance of our offerings.

2.2. To process transactions: We use the information you provide to process payments, confirm orders, and deliver products or services.

2.3. To communicate with you: We may use your contact information to send you important updates, notifications, and information related to your account and our marketing software and services.

2.4. To analyze and improve our offerings: We may use your information to analyze usage patterns, conduct research, and develop new features or enhancements for our marketing software and services.

2.5. To provide customer support: We may use your information to respond to your inquiries, provide technical assistance, and address any issues you may encounter while using our marketing software and services.

How we protect your information

We implement appropriate security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, access controls, and regular security assessments. However, please note that no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Sharing your personal information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business and providing our marketing software and services. These parties are obligated to keep your information confidential and use it solely for the purposes outlined in this Privacy Policy.

We may also disclose your information if required by law or in response to a valid legal request from law enforcement agencies or other government authorities.

Cookies and tracking technologies

Our website and marketing software may use cookies and similar tracking technologies to enhance your user experience, analyze trends, and gather demographic information. These technologies may collect information such as your IP address, browser type, operating system, and browsing behavior. You can choose to disable cookies through your browser settings; however, please note that disabling cookies may limit your access to certain features of our marketing software and services.

Third-party integrations and links

Our marketing software and services may integrate with third-party platforms or websites. These third-party platforms have their own privacy policies, and we are not responsible for the practices employed by them. We encourage you to review the privacy policies of those third-party platforms before providing any personal information.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be reflected on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at
support@convertpods.com.

By using our marketing software and services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our marketing software and services or provide us with your personal information.

General Data Protection Regulation (GDPR) Compliance Statement

General Data Protection Regulation (GDPR) Compliance Statement

Effective Date: 7-19-23

Podavinci, LLC (referred to as "the Company," "we," "our," or "us") is committed to protecting the privacy and personal data of individuals in accordance with the provisions of the General Data Protection Regulation ("GDPR"). This GDPR Compliance Statement outlines our commitment to compliance with GDPR requirements when processing personal data.

Data Controller and Data Protection Officer

The data controller for the personal data collected and processed through our marketing software and services is Podavinci, LLC. 

We have appointed a Data Protection Officer ("DPO") who can be contacted at:
Alan Magliocca
10515 Alvarado Way
Charlotte, NC 28277
‪(803) 620-1763
support@convertpods.com

Legal Basis for Processing Personal Data

We only collect and process personal data when there is a lawful basis to do so under the GDPR. The legal basis for processing personal data may include the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, or legitimate interests pursued by the Company or a third party.

Types of Personal Data Collected

We may collect and process various types of personal data, which may include but is not limited to:

Contact information (such as name, email address, phone number)
Business information (such as company name, job title)
Payment and billing information (such as credit card details)
User-generated content and communications
Usage data and analytics information
Cookies and similar technologies data

Any other personal data provided to us by individuals or collected in connection with our marketing software and services.

Purpose and Use of Personal Data

We collect and process personal data for the following purposes:
Provisioning and managing access to our marketing software and services
Responding to inquiries, support requests, or customer service communications
Processing payments and billing for our services
Sending administrative and operational communications
Analyzing and improving the performance and functionality of our marketing software and services
Personalizing user experiences and delivering targeted marketing communications
Complying with legal obligations and protecting our rights and interests

Data Transfers and Recipients

We may transfer personal data to third-party service providers, business partners, or other recipients who assist us in providing and improving our marketing software and services. These recipients are contractually obligated to protect the confidentiality and security of personal data and can only use it in accordance with our instructions.

Data Security Measures

We implement reasonable technical and organizational measures to ensure the security and confidentiality of personal data. However, no system is completely secure, and we cannot guarantee the absolute security of personal data.

Data Subject Rights

Individuals have certain rights regarding their personal data under the GDPR. These rights may include the right to access, rectify, erase, restrict processing, object to processing, data portability, and the right not to be subject to automated decision-making. To exercise these rights or make a data subject request, individuals can contact our Data Protection Officer using the contact details provided in this statement.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When personal data is no longer needed, we securely delete or anonymize it.

Changes to this GDPR Compliance Statement

We reserve the right to update or modify this GDPR Compliance Statement at any time without prior notice. Any changes to this statement will be reflected on our website with a revised effective date.

Contact Information

If you have any questions or concerns regarding this GDPR Compliance Statement or our data protection practices, please contact our Data Protection Officer at the address provided above.

By using our marketing software and services, you acknowledge and agree to comply with the terms of this GDPR Compliance Statement. We are committed to continuously reviewing and improving our data protection practices to ensure compliance with applicable data protection laws, including the GDPR.

Digital Millennium Copyright Act (DMCA) Policy

Digital Millennium Copyright Act (DMCA) Policy

Effective Date: 7-19-23

Podavinci, LLC (referred to as "the Company," "we," "our," or "us") respects the intellectual property rights of others and complies with the provisions of the Digital Millennium Copyright Act ("DMCA"). This DMCA Policy outlines our procedures for handling copyright infringement claims regarding content that is hosted on or accessible through our marketing software and services.

Reporting Copyright Infringement

If you believe that your copyrighted work has been infringed upon, you may submit a notification to our designated Copyright Agent. Your notification must include the following information:

1.1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

1.2. Identification of the copyrighted work claimed to have been infringed, or, if multiple works are involved, a representative list of such works.

1.3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, along with information reasonably sufficient to locate the material.

1.4. Information reasonably sufficient to contact you, such as your name, address, telephone number, and email address.

1.5. A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

1.6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Please send your notification to our designated Copyright Agent:

Copyright Agent:
Alan Magliocca
10515 Alvarado Way
Charlotte, NC 28277
‪(803) 620-1763
support@convertpods.com

Counter-Notification

If you believe that material you posted on or through our marketing software and services was removed or access to it was disabled as a result of a mistake or misidentification, you may file a counter-notification with our Copyright Agent. Your counter-notification must include the following information:

2.1. Your physical or electronic signature.

2.2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled.

2.3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.

2.4. Your name, address, telephone number, and email address.

2.5. A statement that you consent to the jurisdiction of the federal district court in which your address is located or, if your address is outside the United States, the jurisdiction of any judicial district in which the Company may be found, and that you will accept service of process from the person who provided the original notification or an agent of such person.

Please send your counter-notification to our designated Copyright Agent:

Copyright Agent:
Alan Magliocca
10515 Alvarado Way
Charlotte, NC 28277
‪(803) 620-1763
support@convertpods.com

Repeat Infringers

We have a policy of terminating the accounts of users who are determined to be repeat infringers of others' copyrights.

Disclaimer

While we make reasonable efforts to respond to copyright infringement notices and investigate alleged infringement, we are not responsible for assessing the validity or merits of copyright claims. Our response to notices may include removing or disabling access to the allegedly infringing material.

Contact Information

If you have any questions or concerns regarding this DMCA Policy or our copyright practices, please contact our Copyright Agent at the address provided above.

By using our marketing software and services, you acknowledge and agree to comply with the terms of this DMCA Policy. Failure to adhere to this policy may result in the termination of your access to our marketing software and services.

Privacy Policy - California Consumer Privacy Act (CCPA)

Privacy Policy - California Consumer Privacy Act (CCPA)

Effective Date: 7-19-23

Podavinci, LLC (referred to as "the Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information in accordance with the California Consumer Privacy Act (CCPA). This Privacy Policy specifically addresses the rights and obligations under the CCPA.

Categories of Personal Information Collected

We may collect the following categories of personal information:
1.1. Identifiers, such as name, email address, phone number, and IP address.

1.2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), including contact information and payment details.

1.3. Commercial information, including records of products or services purchased or considered.

1.4. Internet or other electronic network activity information, such as browsing history and interactions with our website or services.

1.5. Geolocation data, if you choose to provide it or if derived from your IP address.

1.6. Inferences drawn from the above information to create a profile reflecting your preferences, characteristics, and behavior.

Purposes of Collecting Personal Information

We collect personal information for the following business purposes:

2.1. Providing and improving our products and services.

2.2. Processing transactions and fulfilling orders.

2.3. Personalizing and enhancing user experiences.

2.4. Communicating with you, responding to inquiries, and providing customer support.

2.5. Analyzing and improving the performance of our website and services.

2.6. Detecting and protecting against security incidents, fraud, or other illegal activities.

2.7. Complying with legal obligations and enforcing our rights.

Sharing Personal Information

We may disclose personal information to third parties for business purposes. The categories of third parties with whom we may share personal information include service providers, business partners, affiliates, and legal authorities.

Rights of California Consumers

As a California consumer, you have certain rights regarding your personal information under the CCPA:

4.1. Right to Know: You have the right to request information about the categories of personal information we collect, disclose, and sell, as well as the sources of that information.

4.2. Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.

4.3. Right to Opt-Out: You have the right to opt-out of the sale of your personal information if applicable.

4.4. Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, such as denying services or charging different prices.

Exercising Your Rights

To exercise your rights under the CCPA, please submit a verifiable consumer request by contacting us through the methods provided in the "Contact Information" section below. We may need to verify your identity before processing your request.

Financial Incentives

We may offer certain financial incentives or price differences based on the collection, sale, or deletion of personal information. Any such programs will be described in separate terms and conditions and provide you with the opportunity to opt-in or opt-out.

California Shine the Light

California Civil Code Section 1798.83 permits California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact details provided in the "Contact Information" section below.

Contact Information

If you have any questions or concerns regarding our CCPA Privacy Policy or the privacy practices of the Company, please contact us using the following information:
Podavinci LLC
10515 Alvarado Way
Charlotte, NC 28277
‪(803) 620-1763
support@convertpods.com

Please allow us reasonable time to respond to your inquiries and requests.

Note: This CCPA Privacy Policy is designed to comply with the California Consumer Privacy Act. It may need to be customized based on the specific data collection practices and requirements of Podavinci, LLC. It is advisable to consult legal professionals to ensure compliance with the CCPA and other applicable laws.

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